Shipping policy
SHIPPING POLICY
ORDER PROCESSING
Orders are processed and shipped from South Korea.
Processing times may vary depending on the product, order volume, weekends, and public holidays.
Once your order has shipped, tracking information will be provided when available.
SHIPPING DESTINATIONS
We currently ship to the United States only.
SHIPPING COSTS
Shipping costs vary by product and are shown at checkout before payment.
Some products may include free shipping.
The total shipping cost, if any, will be clearly displayed before you complete your order.
DELIVERY TIMES
International delivery times are estimates and may vary due to the carrier, customs processing, weather, transportation disruptions, and other circumstances outside our control.
Processing time and shipping transit time are separate.
CUSTOMS, DUTIES & TAXES
Orders may be subject to import duties, taxes, or customs charges depending on applicable regulations.
Unless specifically included or collected at checkout, any charges imposed upon import are the responsibility of the customer.
DELIVERY DELAYS
We are not responsible for delays caused by carriers, customs, severe weather, transportation disruptions, or other circumstances outside our reasonable control.
INCORRECT SHIPPING INFORMATION
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an error, contact us as soon as possible.
We cannot guarantee that shipping information can be changed after an order has been processed or shipped.
CONTACT
For questions about shipping or your order:
ccaj2958@gmail.com
Random Scoop Studio